Privacy Policy

1. Introduction

Alco Impex Inc ("we", "our", or "us") respects your privacy and is committed to protecting the information you provide to us.

This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website and services.

2. Information We Collect

We collect information necessary to provide our services and respond to your requests, including:

• Full name
• Company name
• Email address
• Phone number
• Shipment details (destination, vehicle information, volume)
• Any additional information submitted through forms

We may also collect limited technical information such as IP address, browser type, and device data for security and system performance.

3. How We Use Your Information

Your information is used strictly for business and operational purposes, including:

• Processing quote requests
• Communicating regarding shipments and services
• Providing logistics and export coordination
• Improving our website and internal systems
• Ensuring security and preventing misuse

We do not use your information for unrelated purposes.

4. Sharing of Information

We do not sell or rent your personal information.

We may share your information only when necessary with:

• Shipping carriers, terminals, and logistics partners
• Service providers supporting our operations (hosting, email systems)
• Government authorities when required by law

All third parties are expected to handle your data responsibly.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure.

However, no system can guarantee complete security, and users should also take reasonable precautions when sharing information online.

6. Client Portal and Access

If you are provided access to our client portal, you are responsible for maintaining the confidentiality of your login credentials.

Information available through the portal is restricted and intended only for authorized users.

7. Cookies and Website Usage

Our website may use cookies or similar technologies to:

• Improve user experience
• Analyze website performance
• Ensure proper functionality

You may adjust your browser settings to manage or disable cookies.

8. Consent

By using our website and submitting your information, you consent to the collection and use of your data as described in this Privacy Policy.

9. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal data
• Request corrections
• Request deletion of your data
• Withdraw consent for data processing

To exercise these rights, contact us using the information below.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised date.